Delfin Difuntorum
As the Asset Development Lead, I am a skilled 3D Revit Designer specialising in architectural furniture parametric modeling, visualisation, and technical documentation. My role includes research and development (R&D), where I gather essential information, create detailed project briefs, and manage file systems to ensure accuracy and efficiency. I oversee supplier email follow-ups to ensure the timely receipt of critical project details and maintain smooth communication. Additionally, I formulate brochure content, draft product specifications, and collaborate closely with the team to align creative and technical outputs. By developing precise 2D line drawings, 3D parametric models, and visually compelling brochures, I ensure the delivery of high-quality materials that meet professional standards.
How do you help solve customer problems?
I help solve customer problems by analyzing client needs and project requirements to create functional, precise, and visually engaging Revit models. I streamline the design process through efficient file management, clear project briefs, and high-quality visualizations. By coordinating with suppliers and internal teams, I ensure projects run smoothly and that clients receive accurate specifications, structured brochures, and tailored design solutions.
How do you give customers an excellent experience?
Delivering an excellent customer experience is my priority. While I work primarily behind the scenes, my contributions directly impact the quality and efficiency of our deliverables. By staying proactive, paying attention to detail, and upholding the highest standards, I ensure clients receive exceptional products and a seamless, stress-free experience.

GOOD Based on 13 reviews Jane Franklin2020-04-01Trustindex verifies that the original source of the review is Google. Madeline from Aurora Office Furniture in Queanbeyan was brilliant from start to finish. Of 3 companies contacted for quotes, Madeline was the only sales person who could promise delivery in the time frame required. Great quality product, great customer service. Kirsty May2020-02-20Trustindex verifies that the original source of the review is Google. Glen Sinnott2018-05-13Trustindex verifies that the original source of the review is Google. Saini Copp2018-04-12Trustindex verifies that the original source of the review is Google. Excellent service. Aurora made it super easy for us to select, buy and install furniture for our client. Speedy response to emails and a pleasure to talk to on the phone. Their install team were lovely, efficient and left our space clean and tidy. Marcelle Newbound2017-11-27Trustindex verifies that the original source of the review is Google. Paul Rankin2017-11-21Trustindex verifies that the original source of the review is Google. Competitive pricing on a large range of stock and excellent customer support . Cogito Group2017-11-20Trustindex verifies that the original source of the review is Google. Great service, installed our desks, soft wiring and monitor stands. We are have used Aurora for over 5 years for all of our office furniture needs.